Terms of Service

Effective date: 1 July 2026  ·  Governing law: Republic of Poland / EU

1. Acceptance

By creating an account or using TalentX (the "Service"), you ("Customer") agree to these Terms on behalf of yourself and the organisation whose workspace you create or administer. If you do not agree, do not use the Service.

2. Service description

TalentX is a skills-based internal talent marketplace that allows organisations to match employees to open internal roles. The Service is provided as Software-as-a-Service (cloud) or as a self-hosted licence.

We reserve the right to add, modify, or discontinue features with reasonable notice (see §10).

3. Account registration
  • You must provide accurate information when creating your organisation workspace.
  • The email address and organisation identifier (slug) you choose are permanent identifiers — choose carefully.
  • You are responsible for maintaining the security of your password and for all activity under your account.
  • You must be at least 18 years old and authorised to bind your organisation to these Terms.
4. Payment and billing
  • All plans are paid subscriptions. There is no free tier. Your workspace is created only after payment is confirmed.
  • Billing is processed by Stripe. By subscribing you also agree to Stripe's terms.
  • Subscriptions renew automatically (monthly or annually) until cancelled.
  • You may cancel at any time from your account's billing settings. Cancellation takes effect at the end of the current billing period — no partial refunds are issued for unused time.
  • We reserve the right to change prices with 30 days' written notice. Price changes do not affect your current billing period.

VAT: where applicable under EU law, VAT will be added to the price at checkout.

5. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law.
  • Upload or process data that you do not have the right to process (e.g. data about individuals without a lawful basis under GDPR).
  • Attempt to probe, scan, or test the vulnerability of the Service or circumvent any security mechanism.
  • Resell, sublicence, or white-label the Service without our written consent.
  • Reverse-engineer, decompile, or disassemble any part of the Service.
  • Use automated scripts to create accounts or interact with the Service in a manner that imposes an unreasonable load.
6. Data processing and GDPR

TalentX processes personal data of your employees on your behalf as a Data Processor under GDPR Art. 28. You remain the Data Controller and are responsible for ensuring you have a lawful basis for processing.

Our Privacy Notice describes in detail what data we collect, why, and your rights as a data subject.

A Data Processing Agreement (DPA) is available on request at privacy@talentx.app.

7. Intellectual property

The Service, including its software, design, trademarks, and documentation, is the exclusive property of TestCodeSleep. These Terms do not grant you any rights in TalentX's intellectual property.

You retain all rights to data you upload. You grant us a limited licence to store and process that data solely to provide the Service to you.

8. Service availability and SLA
  • Starter / Business: Best-effort uptime. No formal SLA.
  • Corporate: 99.9% monthly uptime target (excluding scheduled maintenance).
  • Self-Hosted: No uptime obligation — you operate your own infrastructure.
9. Money-back guarantee

If you are not satisfied with TalentX, you may request a full refund within 7 days of your initial subscription payment. To request a refund, email hello@testcodesleep.com with the subject line "Refund request" and include your organisation slug and the email address used at signup.

  • The 7-day guarantee applies to the first payment only on a new subscription.
  • It does not apply to renewal payments, plan upgrades, or annual subscriptions renewed after the first year.
  • Refunds are processed via Stripe within 5–10 business days.
  • Self-hosted licence fees are non-refundable once the licence key has been delivered.
10. Limitation of liability

To the maximum extent permitted by applicable law:

  • The Service is provided "as is" without warranty of any kind.
  • TestCodeSleep's total aggregate liability to you shall not exceed the amounts paid by you in the 12 months immediately preceding the claim.
  • We are not liable for indirect, incidental, special, consequential, or punitive damages, loss of profits, or loss of data.
11. Changes to these Terms

We may update these Terms with at least 30 days' notice sent to the admin email on your account. Continued use of the Service after the effective date constitutes acceptance. If you disagree, you may cancel before the new Terms take effect.

12. Termination
  • By you: Cancel at any time via your billing settings. Your workspace is deactivated at the end of the billing period. You may request a data export before cancellation.
  • By us: We may suspend or terminate your account immediately for breach of §5 (Acceptable use), non-payment, or legal obligation.
  • On termination, your data is retained for 30 days and then permanently deleted unless you request an earlier export.
13. Governing law and disputes

These Terms are governed by the laws of the Republic of Poland and applicable EU law. Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of Poland. Consumers in the EU may also use the EU Online Dispute Resolution platform.

14. Contact

TestCodeSleep
hello@testcodesleep.com
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